Thursday, August 14, 2008

The Heat is On...

Ok, here's the scoop..since I know you are all dying to know about my shitty cooler situation. The warranty place finally called us back after we got our 2nd opinion. They wanted to send out a 3rd opinion to mediate between the 1st and 2nd opinion. The 1st opinion stated lack of maintenance. The 2nd opinion stated no lack of maintenance, simply failure of system due to wear and tear. 3rd opinion never showed up because the 3rd opinion was going to be the same contractor as the 1st opinion. Dumb asses. So instead of sending a 3rd opinion, we opted to cash out on the deal,
and the warranty is sending us a check to do the whole damn things ourselves. Assholes. Sooooo....lol....we have to wait 10-14 days to receive the check, then we will have the money to start getting it fixed. So it's been a good 3 weeks we have been without air conditioning, and by the time we are done it'll be 5 weeks, and by then, we wont need the gosh damn thing! Well, this year anyways.

And if that story didn't screw with your mind enough, remember how we got all new windows and doors? Well....chew on this...some of the molding is coming off from around the windows.

I call the 800# on the contract.

Sorry the # you are trying to reach has been disconnected.

I try the 4 numbers on the business card.

Sorry the # you are trying to reach has been disconnected.

You sonsabitches.

So I do some research on the internet.

Call 2 more numbers. Including said owners home phone.

Sorry the # you are trying to reach has been disconnected.

Why do I suddenly feel like we are screwed here.

So finally I get a hold of someone at the City of H*******.

"Sorry mam, you should probably call the Chamber of Commerce."

So I called C of C.

Can't get through.

Email them.

Get response that says you should try the BBB.

Send email to BBB.

Response states that business name has been changed and here's a phone number.
So I call it.

It's an answering service that states they are the same business, just under a different name. They promised they would page said owner with my name and number.

No response yet.

So today, I get a response email from the City of H.

The business you are trying to reach has expired their building license, but here is their current number.

So I try that #.

Sorry the # you are trying to reach has been disconnected.

Assholes.

So I call the answering service # back again.
Same lady, same msg. Promises to send a page and he will call me.

No luck. No call.

But...I'm still smiling. Well, on the inside. Sometimes. Once in a while. Ahh shit, not really. But, I'm optimistic.

If the mini swamp cooler that runs 24/7 to keep us cool should tip over and go through one of our brand new windows that the molding is coming off of, then maybe we can sue both companies and get a shitload of money.

Doubtful.

5 comments:

Me said...

All I gotta say is DAMN!!

kimmyk said...

holy smokes.
and you smile.
bless your heart.

Ben said...

That is a living Hell, it's been triple digits lately. I don't know about you, but I'd be seriously PISSED off rather trying to smile.

Get that thing fixed.

Cheers

Nature Girl said...

oh man! I'd be looking for some serious asses to womp on! I'd be getting an address from that lady that keeps saying he'll call and then I'd go down there and sit and wait till he walked in teh door adn you can damn well bet he'd have a personal escort to my house where I'd be the first customer of the day. That's INSANE!
Stacie

I Am Boymom said...

I hate crappy contractors!! In Arizona we can file complaints with the Registrar of Contractors. They are great about following up on complaints and helping get issues settled. Don't know if you have something like that where you are. Call your local News on Your Side and the local newspaper and get a reporter to start investigating and snooping around this guy's business, I guarantee you'll start getting some kind of response.